Privacy Policy

This website is operated by SINTECH SOLUTIONS PRIVATE LIMITED ("Sintech Solutions", "we", "us"), 4th Floor, Plot No: 8-3-214/51, Srinivasa Nagar - West, Ameerpet, Hyderabad 500038. You can reach us at info@sintechsolutions.com or +91 9059081892.

Details you submit in our forms. Our enquiry forms ask for your name and phone or WhatsApp number and, optionally, your email address, company or website, the service you need, a budget range, a timeline and a message. We receive these only when you tick the consent box and press submit. Nothing you type is sent to us before that.

Where your visit came from. When you first arrive, your browser stores the website or campaign link that brought you (for example "google" or a campaign name), the first page you landed on and the date. This stays on your device and is sent to us only together with an enquiry you submit, so we know which pages and channels bring enquiries. It does not identify you.

Messages and calls. When you contact us on WhatsApp, by phone or by email, we receive the details and messages you choose to share through those services.

Technical information. Our hosting provider (Google Firebase Hosting) records standard server logs such as IP address, browser type and the pages requested, to deliver and secure the site. Your browser's local storage is used to remember things like whether you have dismissed our popup; this stays on your device. If we use Google Analytics, it measures visits and button clicks (for example, WhatsApp and call buttons) using cookies.

We use your details only to respond to your enquiry, prepare quotes and proposals, deliver the services you engage us for, and follow up about that enquiry. We use technical and analytics information to keep the site working, secure and useful. We do not sell your personal data.

We share information only with service providers who help us run the website and respond to you — for example Google (Firebase Hosting, Cloud Logging and, if enabled, Firestore storage), our email delivery provider, any customer-relationship (CRM) tool we use to track enquiries, and WhatsApp/Meta when you message us there — and when the law requires it.

We keep enquiry details for as long as needed to handle your enquiry and any business relationship that follows, and to meet legal and accounting obligations. You can ask us to delete them sooner.

Under India's Digital Personal Data Protection Act, 2023 you can ask us to access, correct or erase your personal data, withdraw your consent, or raise a grievance. Email info@sintechsolutions.com with the subject "Privacy request" and we will respond as required by law.

Our website and services are intended for businesses and are not directed at children.

We will update this page when our practices change and show the date of the latest version at the top.